Never Miss a Booking. 24/7 Live Answering & Precision Dispatch.
Never miss a call. Our professional agents provide 24/7 live call answering, intelligent message relay, relay, and rapid dispatch services, seamlessly connecting your team and customers.
Features & Benefits
Stop Missing Calls. Start Growing Your Fleet.
24/7 Live Call Answering and Intelligent Dispatching built for transportation professionals. We handle the phones so you can focus on the road.
Real-Time Booking & Intake
Our agents don’t just take messages; they book trips directly into your system, ensuring your schedule stays full around the clock.
Live Dispatch Logistics
Instant relay of passenger details, pickup locations, and special requirements directly to your drivers via SMS or email.
Industry-Specific Protocols
Customized scripts for NEMT, Limo, and Towing to ensure every call follows your exact safety and billing requirements.
Instant Message Relay
No more lost sticky notes. Get automated notifications the second a call ends so your team can react in real-time.
24/7 Human-Led Support
| Professional, empathetic live agents backed by AI tools to ensure 100% accuracy in address capture and scheduling. |
Revenue Leak Calculator
Calculate the cost of missed dispatch calls
Pioneers in Simplifying Business Operations
Stop juggling spreadsheets and missed calls. Our platform is designed to handle the high-pressure demands of live dispatch and logistics.
Smart Intake & Booking
Our agents capture every detail—from specialized NEMT requirements to precise pickup coordinates—and input them directly into your booking software.
Live Performance Tracking
Monitor call volumes, booking conversion rates, and dispatch response times with real-time dashboards designed for fleet owners.
High-Volume Reliability
Whether you have 2 vehicles or 200, our infrastructure scales instantly to handle peak hours and emergency surges without a drop in quality.
Instant Driver Relay
Automatically push trip details to your drivers via SMS or in-app notifications the moment a booking is confirmed by our live agents.
Testimonials & Reviews
Join Thousands of Satisfied Customers!
See why thousands of businesses trust us! Discover how our SaaS solutions have helped clients streamline operations and achieve success.
Outstanding Customer Support!
We’ve been using this SaaS for over a year, and the customer support has been phenomenal. Quick response times, helpful solutions, and a team that genuinely cares about our success. Highly recommend it to anyone looking for a reliable platform!
Robert Mathew
Founder – Matt Technology
Great Features, Needs Minor Tweaks
The platform is packed with powerful features that have streamlined our operations. However, a few UI improvements would make the experience even better. Overall, it’s a solid solution for growing businesses.
Liya Potmen
Founder – Potmen Online Store
Game-Changer for Our Business
This SaaS has completely transformed how we manage our workflows. The automation features have saved us countless hours, and the analytics tools provide valuable insights into our performance. It’s intuitive, easy to use, and integrates well with other tools. Highly recommend it for any business looking to boost efficiency and streamline operations!
Peter M
Content Writer – Ghost Blogging
Reliable and Efficient
The platform runs smoothly without any major issues. The integration with other tools was seamless, and the learning curve was minimal. Would love to see more customization options in future updates.
Alexa Hubb
Founder & CEO – HUB Technology
Excellent Value for Money
For the price, this SaaS offers incredible value. The feature set is comprehensive, and the performance is top-notch. We’ve seen a noticeable increase in productivity since switching over. Highly recommended!
Mat Leonardo
CEO – LEO Foundation
Decent But Needs Improvement
The core functionality works well, but there are occasional bugs and lag issues. Customer support is responsive, but some problems take longer to resolve. It’s a good tool, but with a few improvements, it could be great.
Lia Robert
Founder – LR Innovation
Latest News & Articles
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The Future of Digital Marketing: Trends Every Business Should Embrace
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The Future of Digital Marketing: Trends Every Business Should Embrace
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How 24/7 Call Answering Reduces No-Shows for NEMT Companies
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FAQ
How does ConnectOne Suite integrate with my current dispatch software?
Our team is trained to work directly within your existing platforms—whether you use Limo Anywhere, Santa Cruz, or custom NEMT software. We act as a remote seat in your office, ensuring data is entered in real-time without you having to sync systems later.
Can your agents handle specialized NEMT or medical calls?
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What happens if there is a surge in call volume?
One of the biggest benefits of our “Suite” is scalability. We maintain a pool of professional dispatchers so that even during your busiest hours or holiday rushes, your customers never experience long hold times or busy signals.
How do my drivers receive their dispatch instructions?
We relay information based on your preference. Most of our partners choose a combination of direct entry into their dispatch app and a backup SMS/Email notification to the driver to ensure 100% receipt of trip details.
Do you offer 24/7 coverage, including holidays?
Yes. ConnectOne Suite never sleeps. We provide full-service answering and dispatch 365 days a year, allowing you to capture after-hours revenue and emergency bookings while you and your local staff rest.
How long does it take to get started?
We can typically have your account live within 5-7 business days. This includes the time needed to review your specific scripts, learn your service areas, and complete a test “handshake” with your dispatch software.
What are the benefits of Full Site Editing in WordPress?
Full Site Editing in WordPress refers to a feature that allows users to create and edit their website’s entire layout, including the header, footer, and other structural elements, using a visual editor.
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